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Integration of complaint and disturbance management prevents future mistakes
Typical use cases
The ttP Complaint Management can be applied in all production companies incl. the automotive sector due to the layout structure based on VDA-8D. See at a glance the status of all current complaints and see and print directly the 8D reports. Link our portal system with you current ERP or merchandise management system and save a lot of time for the recording of new complaints by setting up master data.
In the background of the complaint system our ticket system operates automatically and informs the respective employees about the editing and, if necessary, reminds or escalates the process. Thus, you will always keep track of times and costs!
Via the dashboard function you can also see, at which point and in which time frame the complaints took place. Use this knowledge to eliminate flaws permanently!
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